Mailing & Fulfilment
Median Technologies is a leading Queensland services provider of Mailing and related communication management via all common forms of communication; mail, e-mail, fax and phone.
Median’s services assist organisations with the logistics of managing regular communications with their customers. Typically, this commences as a mailing function but often incorporates the other communication forms such as phone, fax and e-mail campaigns or projects. This communication process often creates a spike in activity in response. Median manages this process also as an administrative partner for receiving and processing inbound mail and fax returns, phone calls and emails.
The Mail production facility is equipped to service the complete spectrum of client needs from materials procurement, production and mailing to payment processing, banking and customer account enquiries. The company despatches mailings on a daily basis for clients in volumes from 1 article to 500,000+.
Median’s Administration Services receive returned mail, faxes and e-mails and opens, sort and processes responses through data entry or automated scanning and electronic data upload. Median’s IT resources develop, host and manage client databases, form and graphic libraries and mailing lists.
Services include:
- Low and high volume personalised mail production – daily, frequent and ad-hoc projects
- Response handling via mail, fax, phone and e-mail
- Order and payment processing including banking
- Document scanning, data uplift and archive
- Database development hosting and maintenance
- Materials warehousing and stock management (letterheads, brochures, envelopes & collateral
- Procurement of printed materials
CMT and Median together provide a powerful end-to-end solution for government agencies, and can provide seamless integration between the iTrack product suite and Median's data centre to provide prompt generation and fulfillment of correspondence.
For more details on Median's services, visit their website at www.median.com.au.