You are here: Home › Management Team

Management Team

CMT's management team has collectively over 100 years of experience in the ICT industry.


Bernie Fitzsimon
Bernie Fitzsimon, Managing Director

Bernie established Customer Management Technologies in 1998 and remains actively involved in the company as our Managing Director. Bernie has over 25 years experience providing services both to government and private enterprise, and prior to establishing CMT spent 12 years in senior sales and management roles for Security Mailing Services. His vision is for CMT to become the leading provider of innovative regulatory solutions in Australia and across the Asia Pacific region. Bernie is infamous within the CMT community for his unique dance skills, particularly when a new customer comes on board!

   
 Mark Clearwater  
Mark Clearwater, General Manager

Mark has been with CMT since 2007, originally as Product Development Manager and the driving force behind the development of our iTrack product suite. In 2008 Mark's role grew to incorporate business development, marketing, product management and consulting services. He has over 15 years experience in the industry, having previously held product management, account management and technical roles at GBST Holdings Ltd.

In July 2010 Mark was appointed General Manager for CMT, focussing on the continued growth of the business following the successful release of our core iTrack product suite. 

   
John Cooke
John Cooke, Manager - Consultancy Services

John joined CMT in 2000 as a project manager, following several years as the IT Manager for the Queensland Department of Corrective Services. After successfully managing projects for the Queensland Environmental Protection Agency, Office of Fair Trading and Brisbane City Council, John was appointed General Manager for CMT in 2007, focussed on ensuring the company continues to evolve and provide exceptional service to our customers.

In 2010, John was appointed manager of CMT's new Consultancy Services division, focussed on delivering a range of specialist business consultancy services based on CMT's extensive experience with regulatory business processes. John is an avid cyclist, whose fitness puts many to shame, but whose jokes sometimes leave others groaning.